Privacy Policy

This Privacy Policy clarifies the collection, use, storage and protection of users' information when they use our website and our services.

You are agreeing to the use of your information according to the terms outlined in this policy.

Information We Collect.

Personal data may be collected from your visits to the website, enquiries for bookings, use of our customer service and use of the platform, as well as non-personal data.

Personal data examples can be:

• Full name
• Email address.
• Phone number.
• Billing information.
• Travel preferences.
• Information about passengers.

Non-personal data examples can be:

• Web browser type
• Device details.
• IP address.
• Website activity data.
• Preferences when searching.

How and why do we use information?

Planeticket Hub's use of the information gathered is for legitimate business, operational and customer support reasons.

Information may be used to:

• Make travel and booking enquiries.
• Optimize performance of the website.
• Answering Customer Support Inquiries
• Inform users about updates to booking.
• Prevent fraudulent activity.
• Make the use of a site more user friendly.

Data Protection and security

We implement reasonable security measures and technical safeguards to assist in the protection of our customer information from unauthorized access, use, disclosure or alteration.

While we do our best to keep systems secure and ensure data protection, it is not possible to protect against all cyber threats or security risks on any online platform or method of sending data over the internet.

Technologies and Cookies.

Planeticket Hub may employ Cookies and other tracking technologies in order to enhance the performance of the website and the user experience.

Cookies Help Us To:

• Understand visitor behaviour.
• Optimize functionality of the website.
• Assess traffic of the website.
• Help give users an easier time navigating a website.

If desired, users can disable or adjust the cookies in their browser. But, if you disable cookies, you might not be able to use the features or functionality of certain websites.

Sharing information policy

We respect your privacy and will never share our personal information to any third party for promotions.

Sharing of information is allowed when it is essential for the following reasons:

• Assistance in booking.
• Payment processing.
• Fraud prevention.
• Legal obligations.
• Customer service help.

Policy Updates.

This Privacy Policy may be amended from time to time to keep up to date with changes in the service and/or legal obligations. The policy will be updated and available on this page at all times.

The page is regularly updated so users are advised to keep checking the page for updates.